Chewy is an online retailer that focuses on selling pet food, products, and prescriptions to pet owners in the United States. The company operates a direct-to-consumer platform, offering a wide range of over 60,000 items, including food, toys, beds, and medications for pets. One of the standout features of Chewy's service is its "Autoship" subscription model, which allows customers to receive regular deliveries of their pet supplies at a discounted rate. This not only provides convenience for pet owners but also helps Chewy maintain a steady revenue stream. Chewy differentiates itself from competitors through its strong commitment to customer service, which has helped it build a loyal customer base. The company's goal is to ensure that pet owners have easy access to the products they need while providing exceptional service.