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Business Operations Associate – Entry Level

Remote

Requirements


  • Bachelor's Degree in Business, Marketing, or equivalent practical experience
  • Proficiency with Microsoft/Google Workspace and other productivity applications and platforms
  • Strong problem-solving and analytical skills
  • Strong communication and interpersonal skills
  • Detail-oriented with excellent organizational abilities
  • Eagerness to learn and adapt in a fast-paced startup environment
  • Basic understanding of sales processes and analytics
  • High self-initiative with the ability to work well under pressure
  • Able to work effectively with minimal supervision
  • Familiarity with CRM systems (Salesforce, Zendesk, etc) is a plus


Responsibilities


  • Assist the sales team with day-to-day operations, including order processing and contract management.
  • Perform routine audits on a variety of sales agreements and support the Sales teams with understanding bookings rules and contracting processes.
  • Collaborate with cross-functional teams to ensure seamless communication and coordination between sales, product and customer success to identify bottlenecks and inefficiencies in sales processes, proposing and implementing solutions for improvement.
  • Assist in the analysis of sales data to identify trends, track key performance indicators, and provide actionable insights for decision-making.
  • Assist in updating tools such as AWS’s APN portal to provide for lead updating, account provisioning and consolidation support.
  • Maintain and update vendor and partner systems, ensuring timely updates and data accuracy.