Business Operations Associate – Entry Level

Requirements

• Bachelor's Degree in Business, Marketing, or equivalent practical experience
• Proficiency with Microsoft/Google Workspace and other productivity applications and platforms
• Strong problem-solving and analytical skills
• Strong communication and interpersonal skills
• Detail-oriented with excellent organizational abilities
• Eagerness to learn and adapt in a fast-paced startup environment
• Basic understanding of sales processes and analytics
• High self-initiative with the ability to work well under pressure
• Able to work effectively with minimal supervision
• Familiarity with CRM systems (Salesforce, Zendesk, etc) is a plus

Responsibilities

• Assist the sales team with day-to-day operations, including order processing and contract management.
• Perform routine audits on a variety of sales agreements and support the Sales teams with understanding bookings rules and contracting processes.
• Collaborate with cross-functional teams to ensure seamless communication and coordination between sales, product and customer success to identify bottlenecks and inefficiencies in sales processes, proposing and implementing solutions for improvement.
• Assist in the analysis of sales data to identify trends, track key performance indicators, and provide actionable insights for decision-making.
• Assist in updating tools such as AWS’s APN portal to provide for lead updating, account provisioning and consolidation support.
• Maintain and update vendor and partner systems, ensuring timely updates and data accuracy.